If your holiday is affected by resort closure
As you may be aware, in light of the rapidly evolving Covid-19 pandemic, the advice and status of the FCO, local governments, destinations and ski resorts is changing extremely quickly. We are monitoring these changes as best we can and are prioritising contact with guests currently on holiday and those due to travel in the next few days, so please bear with us as we get through this situation.
We will be in touch with you to discuss any impact as soon as we can.
We are unable to respond individually via email at this stage. We will be in touch directly as soon as we can.
We have your booking on our system and we are currently in the process of communicating with all the holiday companies to understand their intentions and what this means for you. Gathering this information from each holiday company as to their intentions will take some time to fully understand. Once the picture is clear for each booking/holiday company we will be in touch with you.
In the meantime please do not telephone or email us. This will only slow us and your holiday company down which will result in a delay in getting back to you (and other clients).
Please bear with us in these tricky times.
If you have booked ski hire through our online system with Skiset
The same applies to the above. We are in the process of communicating with our provider, Skiset. Once we are clear on where we stand with them we will be in touch with you.